Shipping Policy
At Sikkim Organic, we are committed to delivering fresh, high-quality organic products safely and on time.
📦 Order Processing
Orders ship within 1–2 business days.
Orders during weekends or holidays will be processed on next working day.
Once your order is sent you will be emailed a confirmation.
🚛 Delivery Time
Metro Cities: 2–4 business days
Other Locations: 4–7 business days
Shipping times may differ by location, weather, or courier delays.
💰 Shipping Charges
Shipping charges (if any) are computed at checkout.
Currently we do not offer Free shipping.
📍 Order Tracking
After your order is on its way, tracking information will be sent to you by email or SMS allowing you to follow your delivery in real time.
🔄 Returns & Refund Policy
We shoot for amazing packaging and quality control. But if you have trouble, we’re happy to help.
✅ Eligible Returns
You can ask for a return or replacement if:
It arrives to you broken
You received the wrong product
The item is defective
❌ Non-Returnable Items
Because of the perishable/organic nature of food, we do not accept returns for
Opened or used products
Perishables (unless defective or wrong)
Products returned without prior approval
📅 Return Request Timeline
Give us a call within 48 hours of delivery.
Post verified images of the product and packaging.
💳 Refund Process
Once approved, refunds are processed within 5–7 business days.
All refunds will be made to the original form of payment.
If a replacement is needed, we will ship a new product free of charge.
📞 Need Help?
For shipping or return questions, reach us at
📧 support@sikkimorganic.store
📞 +91 825-018-0260
We’re here to help and to make your shopping experience delightful.
